We don't treat numbers - we treat people
At PINE we believe in healing without the hustle - we enable easy access to every brand on the market, from premium to budget-friendly and concession options. No locked in scripts, just simple and affordable alternative healthcare.
Our mission is to guide patients on their alternative therapy journey with care, expertise, and compassion. From helping you find your ideal clinic to providing access to a comprehensive range of products, we make your journey as stress-free as possible.
Why Patients Choose PINE As Their Dispensary
Range & Access
Access any available brand in Australia, from premium to budget-friendly. We believe in giving you and your healthcare provider the freedom to choose what works best for you. We also accept scripts from any clinic in Australia.
Support
Our specialised team works directly with your clinic to handle prescriptions and ensure continuous access to your medication. Whether you prefer online ordering or speaking directly with our team, we're here to help.
Competitive Pricing
All products are at or below RRP. We also specialise in budget and concessional products, ensuring affordability without compromising quality.
Nationwide Coverage
Express delivery across Australia with same-day dispatch for orders placed before 2 PM (AEST). Plus, our lost-package guarantee means you're always covered!
Need help getting a prescription?
PINE has the industry knowledge and experience to guide patients toward the right clinic and provider for them. By connecting you with the ideal service, we ensure a smooth process from obtaining your prescription to fulfilling it effortlessly.
Our journey in alternative medicine began in 2023 at Scott Street Pharmacy. From our roots in community pharmacy, we saw a growing need for ethical and reliable access to alternative therapies. Over that time, Scott Street Pharmacy has become one of Australia’s largest dispensers of alternative healthcare, serving patients locally and nationwide via post. Recognising the ongoing demand for better service in this area, we expanded to create PINE—a dedicated dispensary and processing facility focused entirely on providing ethical, compassionate, and comprehensive alternative medicine solutions.
.avif)
Just Really Easy Ordering
Whether you're new to treatment or frustrated with your current service, we're here to make it easier. PINE offers an easy-to-use app alongside friendly staff ready to assist you over the phone.
Frequently Asked Questions
PINE deliver nationwide with express, registered and sign on delivery post, this enables secure and tracked orders with notifications sent to you along the way. Metro areas receive next day delivery anywhere in Australia in most cases. regional locations and times of high network demand may increase transport times.
Absolutely. A lot of people feel “locked in” with their current clinic who send their prescriptions to pharmacies they have no control over. If you are tired of your current arrangement and want a personal touch with direct contact, submit your escript here, and we will reach out to you
Some clinics attempt to keep patients from accessing their own scripts. It is important to know that as the patient you have the right to request your prescriptions and TGA paperwork from your clinic or pharmacy and it is illegal for them to withhold it from you. If you are having difficulty with this process please contact us, and we will support you with assistance.
PINE is not owned by and does not have ownership in any clinics. This is important as it ensures patient care over commercial arrangements. We do however work closely with several ETHICAL clinics and can help put you in touch with the right clinic for you – based on your needs and preferences. If you are a new patient, or need a new clinic, click here
To submit an order without delays, it is best to attach a copy of your TGA paperwork along with your e-script. You can request this from your current clinic or pharmacy, and like with your prescriptions, they must provide it to you as the patient. If you are having difficulty with this process please contact us, and we will support you with assistance.